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Frequently Asked Questions

7pm - 9pm. For a full schedule of dates and times, please visit our Schedule & Tickets page.

Park between Belk and Boscov's, and enter through the mall entrance between those 2 stores.  Once inside the doors, Hackney Haunts is located 100 ft on your left.  There will also be signs in the parking lot and inside to direct you. 

We are an indoor haunt with a paved parking lot.  We recommend wearing comfortable clothing, and highly recommend not wearing high heel shoes.

There is no minimum age, but we recommend that children be 10 years of age

Yes, children under the age of 12 must be accompanied by an adult to gain entry to our haunts. 

Hackney Haunts offers 2 attractions, and depending on the crowd, pace, excitement, and level of fear, it could take anywhere from 15 to 30 minutes per attraction.  We suggest allowing at least an hour to experience/enjoy everything we have to offer.   

No, however there are times when accidental contact is made.  

Yes, we accept all major credit and debit cards, and cash at our ticket booth.  Tickets are also available to purchase online.  We do not accept checks.  

Use of cell phones, laser pointers, flash lights, alcohol, drugs, and weapons of any kind

No smoking/vaping of any kind is allowed

For safety reasons, no costumes are allowed

Tickets are to be purchased for the date that you will visit our haunted attractions.  If you cannot make the date that you purchased for, please email HackneyHaunts@gmail.com

No, the purpose of a haunted attraction is to scare you.  If you are too scared to finish our attraction, we have succeeded in what we do.  

Yes, Hackney Haunts is proudly a 100% wheelchair/handicap accessible haunt.  

No, we scare everyone exactly the same so everyone is charged the same